R.O.Writer Base Features 

 Base Features

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Some R.O.Writer Base Software Features

 Professional Invoices & Estimates 

  • Prints on Plain paper or has Pre-printed options also

  • Plain Paper Invoices and Estimates can be customized i.e. add logos

  • Job Based (subtotals parts & labor for each job)

  • Traditional (separated parts & labor)

  • Tracks estimate revisions on repair order

  • R.O.Writer Reports & Repair Order Samples Link

 Quick E-Mail & Texting 

  • Easily eMail copies of Estimates or Repair Orders.

  • Automatic eMail appointment confirmations and reminders as well.

  • Send SMS Text Messages from the Estimate or Repair Order.

 Bar Coding Functions 

  • Bar Code Parts for quick add to Repair Orders & Estimates  

  • Scan Vehicle VIN to Start Repair Orders or Estimates

  • Associate Bar Codes for Quick Parts & Labor entry to Repair Orders

  • Bar Code Customer Vehicles with coded key tags

  • Bar Code Work Estimates & Repair Orders for quick retrieval  

  • Using a Bar Code Scanner in R.O.Writer Demo Link

 Smart eCat & Smart eJob 1, 2

  • Fast Job entry

  • See all your aConnex online suppliers on the same page for Quick parts ordering

  • Smart eJob Kits brings in your online suppliers and Labor for quick job estimating and parts ordering at the same time

  • Smart eJob Demo Link

 Smart Labor Pricing  Matrix 

 Parts Profit controls and analysis 

 Express Estimates 

  • Quick estimates without customer or vehicle info for phone estimates

 Parts only invoices  3

  • No Vehicle information only customer information

 Self-Definable checklist 

  • Tied to marketing & return visits

 Decline Parts & Labor in Customer Repair Order 

  • Tied to Marketing & Return visits

 Advanced Estimating Search    3

 Canned jobs and Package Pricing

  • Totals parts and labor into a package, i.e. $39.95

  • Parts kits  

  • Quick Parts Kits  

  • Smart Parts Kits  

 Parts Chaining 

  • Build a parts chain that adds multiple parts when only one

  • Part number is entered.

 Hourly & job time clocks  3

  • Technician time & productivity  

 Calendar for appointments 

  • Vacation Scheduling

  • Tracks total hours per day

 R.O.Writer Scheduler  3

  • Schedule Customer, Tech & Equipment or Assets at the same time.  

  • Scheduler Demo

 Electronic date driven note pad

  • Includes Master note page

 Integrated Name driven phone customer phone book  3

  • Includes eMail address

 Quick Tire quote

A few  R.O.Writer Interface and Integration Partners

Check Parts Pricing and Availability real time, then transfer to your repair order and order the parts at the same time.

WorldPac on line parts ordering interface Demo
ACDelco, Motorcraft and Mopar OEM Parts Distributors Pacific-Ocean Auto Parts Company (PAPCO) is a fifteen year old company distributing Motorcraft, Ford Accessories, ACDELCO, MOPAR, and aftermarket parts to Northern California Ford/Lincoln/Mercury dealers, GM dealers, warehouse distributors, parts houses, repair facilities, and fleets. PAPCO currently services clients via company owned trucks; outlying areas are serviced by independent delivery services.
Click the Mechanicnet Logo for more information about customer retention MechanicNet makes it easy to stay in touch with your customers. From service reminders to customer satisfaction surveys, we can tailor a solution that meets your needs. Since we can send all communications by postcard or email, you can communicate with your customer based on their preference. Follow This Link
Click the Demandforce Logo and schedule a demo today!!

Demandforce is an automated marketing and communications solution that helps you grow revenue, retain and engage your existing customers and track results. We integrate directly into R.O.Writer and turn your customer base into a powerful social network. Follow this link and schedule a demo today.

EPICOR Parts Catalog With Labor Integration

TBO allows you to monitor key financial data on-demand and increase efficiency and accuracy by interfacing R.O.Writer with today’s most popular accounting packages. With a few clicks of the mouse, your financial information is transferred to your accounting system. Integration is a snap – interfaces to QuickBooks, Peachtree, Business Works, MAS90, AccPac and DacEasy are all available.

 TBO Accounting Interface Demo  Works with your existing Chart of Accounts in your accounting software.
CarFax Integration allows you to decode VIN numbers in R.O.Writer just by entering the Vehicle license number. See Demo

CarQuest Auto Parts on-line parts ordering interface lets you check real time parts availability and check price availability.

 CarQuest WEBLink 2 Parts Ordering Interface
AC Delco WISEConnect on-line parts ordering interface lets you check real time parts availability and check price availability. WISEConnect on-line Parts Ordering Interface

Fast Undercar on-line parts ordering interface lets you check real time parts availability and check price availability.

 Fast Undercar on-line Parts Ordering Interface

NAPA Auto Parts on-line parts ordering interface lets you check real time parts availability and check price availability.

 Napa on-line Parts Ordering Interface
 O'Reilly Auto Parts Interface

Parts Plus on-line parts ordering interface lets you check real time parts availability and check price availability.

 Parts Plus on-line Parts Ordering Interface

Auto Value, Bumper to Bumper Auto Parts on-line parts ordering interface lets you check real time parts availability and check price availability.

 Auto Value on-line Parts Ordering Interface
IMC on-line parts ordering interface lets you check real time parts availability and check price availability. IMC on-line Parts Ordering Interface

Wrenchead's cost effective, powerfully simple, web based solution for on-line parts ordering lets you check real time parts availability and check price availability.

 Wrenchead/Nexpart on-line Parts Ordering Interface

ALLDATA integration gives you fast access to industry standard estimating information, updated quarterly, for vehicles from 1982 to present. Increase service writer efficiency by creating estimates in ALLDATA and transferring parts and labor directly to open estimates and repair orders in R.O.Writer.

 Alldata™  Labor Integration Demo

CallerID.com provides Caller ID hardware that interfaces with R.O.Writer providing the ultimate customer relationship tool. When a customer calls, a special R.O.Writer Caller ID screen pops-up the customer's contact information, vehicles owned, open tickets and estimates all on one screen BEFORE you answer the phone. Now when taking calls, you have the ammunition in front of you to recall each and every customer and service them quickly. Caller ID hardware is available in 2, 4 and 8 line models to accommodate the number of phone lines used for customer calls.

 Integrated Caller ID
Integrated Credit Card Processing for R.O.Writer Payment Processing Inc. Integrated Credit Card Processing. Take the PayPro's Challenge today!
 PASS Insustry Links Page PASS Industry Links

 Customer Custom Set up 

  • Customer or Vehicle specific notes

  • Tax or non-tax

  • Any discounts associated with customer

  • Credit Limit with AR module 2

  • Customer and Vehicle Notes section

  • Total number of visits

  • Total amount spent

  • Turn off or on marketing

 Vehicle Info 

  • Mileage in Mileage out

  • VIN can be decoded 1

  • Year, Make and model

  • Engine

  • Mileage

  • Three Self-definable fields

 Complete customer history 

  • Print history summary

  • Print original Invoice

  • Totals Customer Sales

  • Transfer or Merge History between Customers

  • Search Customer History for Labor or Parts 2  

 Complete Date Driven business reporting   

  • Base Reports Link  

  • Additional Module Reports Link

  • Daily, Weekly monthly yearly summaries or by custom report period

  • Repair Order Sales Ledger

  • Repair Order Payments ledger

  • Itemized Sales Report

  • Advance Payments report

  • RO Profit report

  • Labor summary report

  • Tech Labor detail report

  • Sublet summary report

  • Sublet Detail Report

  • Tech sales report

  • Tech detail sales report

  • Parts detail report

  • Taxes & cores summary report

  • Taxes & cores detail report

  • Revenues by source

  • Sales by Category

  • Sales summary comparison

  • Sales by labor operation

  • Outside Purchases report

  • Committed parts report

  • Warranty parts report

  • Saved estimates report

  • Lost Sales by category report

  • Sales by labor operation

  • EPayment Report

 Management Analyzer  3

  • Create what if scenarios using current sales numbers

 Lists including 

  •  Customers

  • Labor category & operations

  • Vehicles

  • Suppliers

 Other Reports 

  • RO Sequence report

  • RO In Progress Report

  • RO Reopened Report

  • Labor In Progress Report

  • Employee Time Sheet

1 Requires Activant Software  

2 Requires Additional Software Module

3 Not Available in Pro-Lite Version

R.O.Writer in California, ro writer in california, rowriter in california
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Revised: January 20, 2012